All of our mattresses are GREENGUARD Gold certified, passing testing with the most sensitive of individuals in mind. Visit the UL website here to view certifications on each of our mattresses. In addition our materials also carry industry certifications for quality and purity standards: eco-INSTITUT, GOTS Organic Certified*, Oeko-Tex Certified, GOLS certified.
Our mattresses have also been tested by the UL corporation to be compliant with California Proposition 65, also known as the Safe Drinking Water and Toxic Enforcement Act of 1986. Additional UL Labs test results can be viewed here.
Our tufts are evenly spaced across each mattress. Each tuft is made by lacing a thin polyester cord from the bottom of your mattress, through the comfort layers, and then through the quilted top layer. The cord is then secured to the top of the mattress with a small circular piece of felt. The cord is made from polyester, because it needs to be strong enough to hold the compressed mattress. The cord features a thin metal aglet made from non-recycled American steel that holds the tufting cord in place and keeps it’s end from fraying, just like a shoelace. Currently, we do not tuft our Hope Latex Mattress or Emily Crib Mattress.
When your mattress arrives, do not open your mattress if there is damage from shipping that penetrates ALL the packaging layers, instead contact us immediately at 877-737-8237.
Open your mattress in the bedroom where you plan to keep it. We always recommend having two people lift our mattresses as they are heavy. Place the roll-packed mattress on your foundation. Locate the seam of the mattress and cut along it, being careful not to cut your mattress. The mattress is compressed so it will unroll quickly. Once unwrapped, your mattress should be ready to sleep on immediately. Watch this video of one customer unwrapping their new mattress so you know what to expect! We do recommend unwrapping the mattress right away, or within four weeks of receiving it to prevent any issues that may void your warranty.
It is naturally hypoallergenic, dust mite resistant, and antimicrobial, which inhibits the growth of bacteria, mold, and mildew. With no worries about chemicals, and no tossing and turning, you will sleep more deeply and awaken ready for a new day. To learn more about the latex that we use, click here.
We cannot guarantee that our products will be non-allergenic for everyone. If you are concerned about a latex allergy, please contact us to request a free sample. At a doctor’s discretion, you can test for a skin reaction by taping the sample latex to your arm overnight. We also offer a latex-free mattress option. The Pure Echo is an all-natural mattress handcrafted with a medium-firm innerspring that is upholstered with organic cotton and wool comfort layers. Click here to order.
Your mattress is a long-term investment in your comfort and health. We want to make sure you are happy with your new mattress for years to come. My Green Mattress offers a 100-night no-risk trial with an opportunity to exchange or return your mattress at any time during the trial period. Although every one of our mattresses are eligible for a return for a full refund, we offer one exchange per household (exchanges are accepted for another model, not for another size). Should you decide to make an exchange, you will be charged the difference of the cost of the new mattress. Please note that exchanged mattresses are final sale and not eligible for return.
Mattress protectors are not covered under this sleep trial. Customers have one week from delivery of mattress protectors to return. Returned mattress protectors must be unused and in their original packaging in order to be returned. Used protectors will not be accepted. A $15 return fee will be assessed to cover shipping costs.
Mattress toppers carry the same 100 Night Sleep Trial as our mattresses, however will require shipment back in original packaging with a return shipping label that will be provided.